Why do you collect my data?
It’s simple. We provide products and services on our website. We use data to improve those products and services; provide support; send notifications, offers, and promotions.
How do you collect my data?
We collect information in three ways: when you provide us information, automatically, when you use our website or products, and when provided to us by third parties. Much of our automatic collection is done through the use of things like cookies and tracking beacons. If you are curious what is meant by a cookie or a tracking beacon, please click here.
What do you collect that can identify me?
Like many companies, some of the information we collect, known as personal data, can identify you. An example of personal data might be your name or email address.
Some personal data we collect only when you provide it to us. This information may include your name, address, email address, telephone number, and if you pay by credit card, your payment information. This may happen when you:
- Create a user account, place an order, or register a product;
- Request product support or other services;
- Request information about products; or
- Participate in surveys.
What do you collect that cannot identify me?
We collect non-personal data to make money from our free offerings so we can keep them free, including:
- Advertising ID associated with your device;
- Browsing and search history, including meta data;
- Internet service provider or mobile network you use to connect to our products; and
- Information regarding other applications you may have on your device and how they are used.
Do you share my data?
We do not sell or rent your personal data to third parties.
What rights do I have over my data?
You have the right to request that we update, correct, or delete (assuming that this does not impact the services we are providing to you) your personal data at any time. Please note that we may reject requests which risk the privacy of others or are unreasonable or repetitive, or would require disproportionate effort. Unless you request us to delete your data, please note that we may keep your personal data for one year after you stop being a customer (but we typically keep your personal data no longer than is reasonably necessary given the purposes for which the data was collected).
You have the right to opt-out of receiving our email newsletters, bulletins, or other information at any time by following the relevant un subscribe process outlined in the applicable email or newsletter.